A Delhi Consumer Forum has directed a state-owned company to pay a compensation of Rs 10,000 to a senior citizen for the mental agony and harassment suffered by him due to delay in settlement of a medi-claim.
Finding UTI Technology Services Limited (UTITSL) guilty of deficiency in service, the Central District Consumer Dispute Redressal Forum also imposed a cost of Rs 3,000 on the company and ordered it to pay the amount to complainant M J Antony.
Anthony had approached the consumer forum as his medi-claim was rejected by the company after keeping him waiting for 10 months. He sought reimbursement and compensation for harassment and mental agony
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